Wardrobe OS support

Email: support@ragana.app. We read everything and reply within 3 business days.

Delete your account and data

In the app: Profile → Account → Delete my account. It removes your account, closet, photos, conversations and technical reports. It cannot be undone.

Can't open the app? Email privacy@ragana.app from the address you signed up with, with the subject "Delete my account". We reply within 3 business days. Routine database backups can hold deleted data for up to about 7 days.

Common questions

How do I delete my account? Profile → Account → Delete my account. It removes your closet, photos and conversations. It cannot be undone.

How do I get a copy of my data? Profile → Privacy & data → Export my data.

What does the AI see? Only if you allow it: the photos you add, your questions, a summary of your closet, and for outfit questions the times, dress level and weather of your day. Never event titles. Turn it off in Profile → Privacy & data.

Is my calendar uploaded? No. It is read on your phone and never stored on our servers.

Why did the AI stop answering? The beta has a daily limit on AI answers and photo analysis. It resets at midnight UTC, and the app shows the time in your clock.

Something broke. Tell us what you were doing and which phone you use. The app also sends us a short technical report when it crashes, with nothing from your closet.